Today’s business world involves opportunities for rapid growth and expansion, but in a very competitive and highly evolving environment. To sustain and to lead the organization towards aspired goals, business leaders are heavily relying on fact (or rather say, data) based decisions.
However, the main challenge organizations are facing is dealing with copious amount of data as part of their day-to-day activities and extracting meaningful insights out of it.
So, organizations across the globe are investing in Business Intelligence & Analytics (popularly known as BI-Analytics) framework that can enable them gather quantifiable business insights for making smarter business decisions. Robust but flexible BI-Analytics framework comprising of platforms/tools & services both, unleashes the huge potential of data by making it easily available, which in turn provides an unprecedented opportunity for businesses to understand their business and customers better, design better products and services and run more efficient processes.
The investment in BI-Analytics framework begets the desired outcomes only if it is well guided with proper planning which involves in-depth BI-Analytics maturity assessment, prudent selection of the right tools/platforms, skilled and focused BI-Analytics team (in-house or from service providers) and finally good governance mechanism.
We at Tata Business Support Services with our enriched business and customer experiences are well equipped with BI-Analytics capabilities to help you in attaining BI-Analytics maturity and in reaping the benefits from your data in the form of smarter & high yielding business decisions.
With the required skillsets and capabilities in technology, business domains and project management, we provide BI-Analytics solutions across domains and industry verticals. Our solutions are driven by values and cost-effectiveness; they are of flexible nature and can be implemented across platforms or tools. We can happily guide and help meet your end objectives. Our support is focused, seamless and of adaptive nature catering to your changing business scenarios and consequent requirements.
In our service offerings, we cover the complete cycle i.e. end-to-end BI-Analytics solutions. Starting from BI-Analytics maturity assessment, Software/Tools evaluations, we do all types of ETL activities, data model designs, in the BI front - seamless streamlining of canned reports/MIS & dashboards, what-if analyses, business trends and finally data mining resulting into regression models, clusters and other statistical insights. At a broad level, within our offer basket there are four major compartments which address the following areas:
Our BI-Analytics service fulfils all type of requirements from almost all segments/departments within an organization. Be it Human Resources for their succession planning or attrition checks; be it Operations for their productivity & costing dashboard; be it Sales & Marketing or Finance or be it anything else. We also do BI-Analytics based on unstructured data.
We support all, small-medium-large organizations. We understand the data and our knowledge in customer analyses yields effective strategy to manage 4As – Acquisition, Affinity, Assessment and Attrition. From the industry verticals aspect, we are able and happy to help any organization with our specialization resides in BFSI, retail/e-Commerce, healthcare and manufacturing industries.
From the solution delivery point of view, we have partnered with best BI Technology providers and by detail assessment of your requirements and aspirations, we can provide you the best optimized and cost-effective BI-Analytics solutions.
We also perform a lot of research stuffs helping you formulizing your expansion strategies, self-evaluation and awareness building. This service area is divided into the following categories:
Business Research - Competitor research, SWOT Analysis, Senior Management profiling, Social Media research and compelling Presentations
Market Research - Survey design and administration through web or phone, data cleansing, theming open ended responses, tabulations, what-if analysis, presentation decks.
Being part of the 142 year old globally trusted Tata group and with an average client tenure of 9 years, your data and insights are always safe with us. So, be assured and help us serve your needs.