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Tata BSS is a wholly-owned subsidiary of Tata Sons, holding company of the prestigious Tata Group founded in 1868. The Tata group is known as much for business excellence and value creation, as it is for good corporate citizenship, strong values and business ethics.
As one of the leading business process services companies, it is this very ethos that we strive to live up to, each day at Tata BSS.
The world is changing at a pace never seen before. Today, technology delights us as much as it confounds us. Innovative products amaze us as much as they frustrate us. The ever-increasing range and nature of services add great value to our lives, but it gets equally challenging to manage and stay up-to-date with them.
We work closely with our clients to understand their businesses, products and services – and leverage this understanding to help them deliver greater value to their customers. Be it in terms of constantly reengineering their customer-connect processes, supporting their expansion plans with our extensive delivery footprint, launching products at a pace faster than ever – while never letting customer satisfaction drop, being there for their customers 24x7, extending citizen services at a scale never seen before, or, boosting collections through a mix of persistence, process and technology, Tata BSS has time and time again delivered on the diverse expectations of its clients.
At Tata BSS, we value and respect our client’s business and brand, as much as we value our own. We see every customer interaction as an opportunity to represent our client’s brand with pride, enhance the client’s value in their customer’s lives, and ultimately, shape a world where customers and businesses trust one another, see long-term value in the association, and support each other’s ambitions and aspirations.
